Frequently Asked Questions
What VilniusTransfer.com is useful for me?
VilniusTransfer.com provide reputable and professional airport transfers, meet & greet services, operating in Vilnius, Kaunas, Palanga, Riga, Jurmala. You will safe time and money, because often taxi drivers at the airports are rude and their prices are extremely high. We profide fixed prices for the trips so you dont need to be worry.
What is included in your price?
Individual transport service with driver, meeting you at the airport Arrivals Hall (or hotel lobby), your luggage unload.
How can I order airport transfer?
You can order airport transfer from our site, if you pay by PayPal here. Also you can write us e-mail on firstname.lastname@example.org or fill in contact form from our website here. We also accept booking on SMS on our number: +370 645 45 124. Then you will get the confirmation from our managers.
How can I pay for airport transfers?
Payment possible by PayPal, this safe payment system acceps credit cards. Also it is possible to pay to our Lithuanian bank account or cash to the driver. If you order taxi services, you can pay by credit card to the driver.
How I will recognize my transport?
Our driver will be waiting for you at the airport arrival gates, holding VilniusTransfer.com card (banner) with lead passenger’s name printed on it.
What happens if my outbound flight (bus or train) is delayed?
Your driver will be kept aware of your arrival time and will be waiting to pick you up whenever you arrive. All at no extra charge.
What transport will operate on my journey?
Our company offers wide transport range. Transport depends on trip type and number of passengers. All cars and vans are with air condition. Bigger minibuses are with adjustable seats and tinted windows. If you are interest what transport will operate on your journey, please ask our consultant. More about our transport
I haven’t received my confirmation email, what should I do?
Check your e-mail spam folder. If there is no, please contact us by phone. Usually we make confirmation in 1 business days. Also we can make confirmation by phone and sms.
Do you count infants (or children) as separate passenger?
Yes, we count infants and children as separate passenger. Please leave a note for us in your booking form telling us how many children will travel with you.
Do you provide an invoice and receipt?
Yes, If you are travelling on business our consultant will perform an invoice. If you need a tax invoice, please let us know in advance. We need to know companys name, code, VAT number, adress, contacts.
I can't find the driver?
Please phone us +370 645 45 124 or write SMS. Driver maybe waiting on another arrival exit gate.